A Survival Guide: Navigating Recession

Panelist: Shukhrat Aminov

From COVID caused uncertainty to the post pandemic boost in
numbers, study abroad enrollment has been ever further from
predictable. How can budget managers navigate the times of
high fluctuations and prepare ahead? This session will include
perspectives shared by a “Higher Ed newcomer” who, in
collaboration with cross function teams, streamlined the
enrollment management process at his study abroad program
by using a key LEAN concept: Voice of the Customer. Key
lessons learned will be shared related to mapping of
stakeholders who rely on enrollment data, projecting enrollment
(short, medium, long term forecasts), knowing the audiences’
needs (specific data points needed, optimistic vs conservative
projection) and the frequency of communication/updates.
Following a brief presentation, there will be further discussion
on the topic with participants also sharing key insights and tips.