1100 14th St. Denver, CO 80202
2023 HEIBO Conference - University of Colorado Denver
07:00 pm
08:00 am
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08:00 am - 09:00 amLocation: Terrace Room (Main)
1380 Lawrence St. Denver, CO 80204
09:00 am
09:15 am
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09:15 am - 10:45 amLocation: Terrace Room (Main)
Panelists: Olga Baron, Chad Hoseth, Alana Jones, Uttiyo Raychaudhuri,
Akbarali Thobhani
10:45 am
11:00 am
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11:00 am - 12:00 pmLocation: Lawrence Street Center Room LW-914
Panelists: Wil Biddle, Ben Fan, Tami Jauert, Laura Kremer
Familiarize yourself with how HEIBO started, the resources
available to help you in your day-to-day work, along with
opportunities to help the association grow and develop to better
fit our members’ needs. -
11:00 am - 12:00 pmLocation: Terrace Room (Main)
Panelists: Morgan Douglas, Chrissie Greenberg
It's a fact, sometimes staff leave their jobs. It always takes time,
energy, and resources to cover the work while a replacement is
found and as the new employee is trained. Learn techniques that
will preserve standard operating procedures (SOPs) between
employees, make training more effective and less overwhelming
for new teammates, and facilitate easy organization and
communication of business processes (OneNote) with fewer
disruptions between incumbents.
12:00 pm
01:00 pm
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01:00 pm - 01:45 pmLocation: Terrace Room (Main)
Panelists: Jenn Kennison, Shelby Breaud
As we continue to climb our way through the ever-evolving
world of internationalization, international education business
offices must reform our practices to navigate the changing
landscape. At Louisiana State University (LSU), the pandemic
provided a rare opportunity to evaluate the efficacy and
suitability of existing revenue streams, as well as dream big
about new opportunities. In this session, we will take a look at
LSU International Programs’ previous sources of revenue to
discuss what worked and what did not. We will then discuss
the department’s strategic approach of capitalizing on existing
revenue streams and developing and implementing new
revenue streams. Some of the themes addressed during the
session will include setting priorities, bringing ideas to fruition,
and making initiatives tenable. We hope participants will gain
new ideas and, more importantly, ways in which to sustainably
bring them to life. -
01:00 pm - 01:45 pmLocation: Lawrence Street Center Room LW-914
Panelist: Shukhrat Aminov
From COVID caused uncertainty to the post pandemic boost in
numbers, study abroad enrollment has been ever further from
predictable. How can budget managers navigate the times of
high fluctuations and prepare ahead? This session will include
perspectives shared by a “Higher Ed newcomer” who, in
collaboration with cross function teams, streamlined the
enrollment management process at his study abroad program
by using a key LEAN concept: Voice of the Customer. Key
lessons learned will be shared related to mapping of
stakeholders who rely on enrollment data, projecting enrollment
(short, medium, long term forecasts), knowing the audiences’
needs (specific data points needed, optimistic vs conservative
projection) and the frequency of communication/updates.
Following a brief presentation, there will be further discussion
on the topic with participants also sharing key insights and tips.
01:45 pm
02:15 pm
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02:15 pm - 03:15 pmLocation: Terrace Room (Main)
Panelists: Ami Tain, Heather Lacey
In this session we will review scholarship best practices and
discuss current challenges in finding and allocating scholarship
funding for students. -
02:15 pm - 03:15 pmLocation: Lawrence Street Center Room LW-914
Panelist: Kim Hurst
03:15 pm
03:30 pm
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03:30 pm - 04:30 pmLocation: Terrace Room (Main)
Panelists: Tony Fussy, Uma Namboothiripad, Catalina Nguyen
The University of Minnesota Twin Cities Campus has new
leadership and we may adjust the financial management model
of our units, for the first time in 15+ years, to better equip the
institution for future budget challenges. Help us re-examine our
financial model as we try to break down the silos of our units
into a more collaborative approach that would better support
new strategic goals. This session will provide the necessary
background information on our current model, describe the
“charge” we have been given by our new SIO, some initial
ideas from other UMN colleges, and finally an interactive
brainstorming session on lessons learned from the greater
HEIBO community. So bring your ideas!
04:30 pm
04:45 pm
06:00 pm
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06:00 pmLocation: Terrace Room (Main)
1380 Lawrence St. Denver, CO 80204
08:00 am
09:00 am
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09:00 am - 09:15 amLocation: Terrace Room (Main)
Panelist: Kim Hurst (Conference Chair)
09:15 am
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09:15 am - 10:15 amLocation: Terrace Room (Main)
Panelists: Grace Brown, Missy Peterson, Shukhrat Aminov, Shelby Breaud
New to the field of higher education international business? Looking
for a promotion? Becoming a new or promoted IBO at your
institution or organization can be challenging, especially when
many times there are no other finance managers at your institution to
help mentor you in your role. In this session, attendees will be
introduced to the different and unique background information
needed to better understand the business and financial aspects of
international education, learn, navigate, and master the role of the
BO. Topics that will be discussed in this session include, but are not
limited to: terminologies, organizational structures, different budget
models, funding sources, types of fees (inbound & outbound
students), other revenue streams, types of programs, program budget
development, enrollment, personnel, travel preparation, professional
development costs, risk management, building reserves, etc. -
09:15 am - 10:15 amLocation: Lawrence Street Center Room LW-914
Panelist: Ami Tain
HEIBO is always seeking new voices. Have you ever thought about
presenting at a conference? We'll discuss how to submit an idea,
choosing a relevant topic, co-presenting, and the benefits of
presenting at HEIBO and other conferences.
10:15 am
10:45 am
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10:45 am - 12:00 pmLocation: Terrace Room (Main)
Panelists: Tami Jauert, Jordan Angeloro
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10:45 am - 12:00 pmLocation: Lawrence Street Center Room LW-914
Panelist: Ben Fan
12:00 pm
01:00 pm
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01:00 pm - 02:00 pmLocation: Terrace Room (Main)
Panelists: Chrissie Greenberg, Wen Chen
Oh, the head-achs of creating budgets for faculty-led programs!
Learn some tools for how to make them more effective and easy for
everyone to understand. -
01:00 pm - 02:00 pmLocation: Lawrence Street Center Room LW-914
Panelists: Tami Jauert, Wil Biddle, Jenn Rau
This interactive session will provide a roadmap which addresses the
considerations and opportunities around employees working
abroad. Attendees will come away more knowledgeable on the
topic, with insight into trends as well as first-hand experiences of
hose who have experience working fully remotely from another
country. Those attending the session will leave equipped to have a
future conversation on the topic, whether from the employee or
employer perspective.
02:00 pm
02:15 pm
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02:15 pm - 03:00 pmLocation: Lawrence Street Center Room LW-914
Panelists: Tami Jauert, Wil Biddle, Jenn Rau
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02:15 pm - 03:00 pmLocation: Terrace Room (Main)
Panelists: Terrace Room (Main)